UT Health Northeast is the only university medical center in Northeast Texas. As part of the renowned University of Texas System, we are at the forefront of advancing healthcare. As a university medical center we provide patient care, educate the next generation of healthcare professionals through various education programs, and conduct cutting-edge research. Our campus sits on over 600 acres and continues to grow by serving our community with multiple outpatient clinics, expanding educational programs, and compassionate care within our many specialties on the main campus.
The Patient Safety Manager supports the UTHSCT mission through system-wide leadership of a planned and systematic process to enhance continuous improvement of patient care services in a safe healthcare environment. The Patient Safety Manager assists the Director of Healthcare Quality and the Quality Manager in collaboration with the Institutional Risk Manager.
Interpreting and analyzing patient safety data and concepts.
Leading analyses of incidents and sentinel events and conducting root cause analyses and failure modes effect analyses.
Participating in the institutional peer review program.
Oversee occurrence reporting program by reviewing reports on a daily basis, monitoring follow-up reports, tracking and trending events, and acting as a resource for managers & UTHNE employees.
Integrating into the service recovery program by acting as a resource and support for physicians, leadership, and staff in establishing an environment of proactive service recovery efforts.
Notifying risk manager of significant events.
Leading the identification of trends that require initiation of improvement strategies, and providing advice, consultation, and support in implementation of system-wide strategies.
Monitoring of organizational and/or clinical service line quality metrics to identify opportunities for improvement which includes AHRQ survey and risk management data.
Performing qualitative and quantitative analyses of data using statistical tools.
Coordinating quality and patient safety aspects of The Joint Commission continuous readiness program.
Collaborating with multidisciplinary teams on problem identification and resolution, cost containment issues, implementation of new services and systems/ performance measures.
Leading activities related to quality and risk reduction initiatives and compliance with patient safety standards.
Performing patient safety rounds on institutional clinical service lines.
Other duties as assigned.
Bachelor's Degree in healthcare administration or above in a related clinical or legal field. Master's Degree Preferred.
2-4 years previous experience in patient advocacy, patient satisfaction, FMEA, Root Cause Analyses, performance improvement, risk management and or certification, such as ARM or CPHRM.
About The University of Texas Health Science Center at Tyler
The Nature of HealingUT Health Northeast is a family of dedicated physicians, nurses, researchers, educators, administrators, and staff committed to finding solutions that improve quality of life. But we are more than a hospital. UT Health is a destination for healing. In fact, healing just feels better here. Studies show that patients with a view of nature tend to recover faster. With 600 acres i...n Northeast Texas, we offer our patients a room with a view and an opportunity to feel better. Learn more about what we offer patients and visitors.Who We AreUT Health is the only university medical center in Northeast Texas. As part of the renowned University of Texas System, we are at the forefront of advancing healthcare.What We DoUT Health is dedicated to benefiting human health and improving quality of life. As a university medical center, we achieve this by:Providing patient carePreparing the next generation of physicians and other health professionals through educationConducting research to save lives and improve health for future generations