Career Center
Patient Services Manager-ESRD
Health Services Advisory Group, Inc.
An exciting opportunity is available now for those interested in the quality of care for End Stage Renal Disease (ESRD) patients. Through implementation of quality improvement projects and activities, Health Services Advisory Group (HSAG) supports the Centers for Medicare & Medicaid Services (CMS) on improving the quality of life and quality of care for individuals receiving dialysis or a kidney transplant in the states of Arizona, Colorado, Nevada, New Mexico, Utah, and Wyoming. CMS calls this region Network 15.
Under general direction, this position will function with the Executive Director and Patient Services Director to assist in the development and implementation of patient services activities with special focus on patient and family engagement across all activities, provision of education to patients, families, and facilities, and grievance resolution. The position also functions with administrative, data, and quality improvement staff to meet and maintain all contractual obligations. Project deadlines may necessitate occasional extended work hours.
To perform the duties of this position successfully, an individual must be able to perform each essential duty satisfactorily and independently. The requirements listed are representative of the knowledge, skill, and/or abilities required.
ESSENTIAL COMPETENCIES, DUTIES AND RESPONSIBILITIES
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OTHER QUALIFICATIONS
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments). HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us. EOE M/F/Vet/Disability
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