As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
The Program Manager has four essential responsibilities in order to deliver products, within time and budget constraints, that align with business strategy and market needs:
- Optimize the Product Management teamï¿½s effectiveness
- Ensure that products are launched on time
- Help the team achieve the goal of meeting market needs
- Serve as a key resource for the team and stakeholders
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Optimize the Product Management teamï¿½s effectiveness
Work closely with product management staff during each stage of the Product Development Life Cycle ensuring each key process step is completed
Ensure collaboration within the team and between product management, product development and user experience teams
Help build and strengthen the team, including taking the lead on Recruiting and Onboarding activities
Guide process improvement and change management; Facilitate retrospectives to assess what works well and what can be improved; actively help the organization apply lessons learned
Identify and suggest areas for improvement in processes along with possible solutions
Collect performance metrics (e.g., time tracking that can be used to appropriately capitalize hours and calculate return on investment)
Ensure that products are launched on time
Plan and manage the work of project teams to ensure that products are delivered on time and within budget
Monitor all projects that use Product Management and/or Development resources from inception through delivery
Drive progress; Act as scrum master when needed; be actively involved in release planning
Help the organization maintain focus on agreed upon priorities
Identify and manage project dependencies and critical path; Track project milestones and deliverables
Anticipate, identify and resolve complex issues; Mitigate risk through contingency plans as appropriate
Help the team achieve the goal of meeting market needs
Ensure product enhancement ideas are submitted with information needed for evaluation
Facilitate the evaluation and prioritization of product enhancement ideas by market-facing product management staff
Coordinate with marketing team and senior leaders to conduct up to nine Solutions Advisory Group sessions per year
Observe the capability-aligned product management team; Make sure there's a conscious decision between temporarily deprioritized versus permanently forgotten
Serve as a key resource for the team and stakeholders
Prepare and communicate status reports, metrics dashboard, debrief findings, and analysis of expected versus actual ROI/LOE
Facilitate meetings with Roadmap Committee and Senior Leadership, including preparing content and aligning stakeholders in advance
Assist with allocating resources; Monitor group inboxes and distribute work appropriately
Effectively communicate at all levels; continually manage project expectations
Build a strong partnership with developers and quality assurance at all levels; Help the team build a strong partnership with all stakeholders
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Thorough understanding of project/program management techniques and methods
Solid understanding of the purpose of product management
Able to work independently without direct supervision and as part of a team
Demonstrated success prioritizing and delivering multiple competing projects
Intellectual curiosity and troubleshooting prowess
Excellent analytical and critical thinking skills
Outstanding communication, presentation, facilitation and negotiation skills
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
Degree in Business or Computer Science or a related major and minimum 4 years of program/project management experience related to product management required
Or any bachelor degree and minimum 6 years of related experience
Include minimum certification required to perform the job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work in sitting position, use computer and answer telephone
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office Work Environment
Job: Conifer Health Solutions
Primary Location: Frisco, Texas
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2005018519
About Conifer Health Solutions
“Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.