Job Summary

Job Duties

Two (2) years prior experience working in the ED, Critical Care or Medical Surgical preferred.

Supervises nursing personnel and coordinates activities of the department. Provides nursing care or support for patients in all age groups. Plans and organizes the daily activities of the department in adherence with the requirements mandated by regulatory requirements. Functions in a 50% administrative/50% clinical capacity.

• Provides employee supervision and supports the daily operation of activities in the nursing department as they relate to management and service relationships with internal and external partners.
• Ensures efficient and productive workflow.
• Develop staff work and call schedules and approve time off requests through a fair and reasonable process.
• Ensures appropriate and complete staff education and training.
• Completes performance evaluations.
• Thoroughly evaluates and responds to staff ideas and suggestions.
• Responds to staff concerns and recommends disciplinary action when necessary.
• Participates in the formulation of nursing policies and goals as well as policies affecting other departments; communicates and interprets policies, procedures, and regulations to patients, visitors, and staff members as required.
• Provides appropriate information; recognizes team accomplishments, gives feedback, constructively resolves conflicts and sets the example for professional conversation and behavior.
• Ensures regulatory compliance is understood and communicated to the staff.
• Identify and develop short and long-range plans to correct deficiencies.
• Arrange and is responsible for the interview, selection process and hiring of new staff.
• Work within the guidelines established through Human Resources to ensure appropriate processes are maintained.
• Maintains staffing schedules to support the goals for patient satisfaction and department performance Triages complaint calls from patients, employees, or visitors.
• Collects and analyzes patient and provider complaint and grievance data to identify opportunities for performance improvement in a collaborative role with management.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Work Schedule:

• Shifts will be 8, 10 or 12 hours based on clinic needs
• Weekends are required
• No Travel will be required

We're proud to offer competitive salaries and a comprehensive benefits package that includes:

• Medical, prescription drug, vision and dental coverage
• Family Support (Fertility and Adoption Support)
• Employer contribution to your retirement plan
• Tuition assistance (part time and full time roles only)
• Generous paid time off packages that allows you to take the time you need to travel, rest, and care for and reconnect with friends and family.
• Professional opportunities for growth and advancement 
• Support and mentorship from a full range of dedicated and experienced nursing leaders
• Community Involvement through our Employee Resources Groups

Education

Experience

Certification(s) and License(s)