Under the direction of the Vice President, MHS Clinical Risk Manager plans, organizes and administers risk management activities with the goal of minimizing the adverse effects on patients and/or losses to the organization. Support development, implementation, administration, review and communication of Memorial Health Services policies and procedures related to loss prevention, patient safety, patient rights and/or hospital responsibilities. Provide consultative services and acts as a resource to administration, physicians, patients and employees relating to risk management services.
Essential Functions and Responsibilities of the Job
Demonstrates MemorialCare Health Service’s core values of respect, justice, compassion, stewardship, and excellence to customers, employees, and visitors; and provides quality service in the performance of work assignments and duties.
Assists with development and maintenance of appropriate and necessary departmental policies, procedures, objectives, and activities. Provides consultation to facility specific policies to facilitate risk mitigation and patient safety.
Provides investigative support for activities regarding actual or alleged Medical Center liability (not including Workers' Compensation) relative to patients, employees, physicians, and visitors. Provides investigative and other support for event analysis (Root Cause Analysis, Intense Analysis, Failure Mode Effect Analysis) and support of Lean process improvement activities.
Coordinates facility-wide communication of lessons learned and improvements from event analysis (RCA, IA, and FMEA)
Reviewing and analyzing UOR submissions, and prepares quarterly summaries of UOR data for Leadership and committee support. Formalize UOR dashboard data.