Location Address: 1000 Waterman Way Tavares, Florida 32778
Top Reasons to Work at AdventHealth Waterman
Career Growth and Advancement Potential
Join a Faith Based, Non-Profit Healthcare Organization
Community Based Hospital Focused on Patient Care
Lead the Employees – Has a working knowledge of performance expectations for assigned micro team.
Monitors performance of the staff and report’s findings to the Support Staff Coordinator and takes corrective action for improvement as appropriate.
Uses independent judgment to make recommendations to Support Staff Coordinator regarding:
Applicant selection for interview and input into the hiring process after actively participating in the interview process.
Perform evaluations/validation of supervised employees.
Recommends promotion of supervised employees, recommends bonuses and awarding of other discretionary rewards to supervised employees.
The adjustment/resolution of complaints, concerns, and problems of supervised employees regarding work assignments, hours of work overtime scheduling, and other work-related matters.
Leads the employees in a manner which develops the employee to their optimal level of performance.
Mentors and coach’s employees on a continual basis in order to assure competency in care delivery.
Assures diversity of staff is positively fostered in the work environment. Actively involves all groups in shared decision-making where appropriate.
Effectively manages conflict and is able to reach a common goal and resolve conflicts.
Creates a work environment that addresses the physical and emotional needs of the staff.
Maintains a customer-oriented leadership style. Remembers that patients are the reason for our business.
Holds self and staff accountable for delivery of care and resulting patient outcomes.
Follows laboratory's procedures for specimen handling and processing.
Performs and reports all Laboratory patient testing in a timely and accurate manner.
Provides technical oversight to the department during scheduled shifts.
Assists in establishing and adheres to laboratory's Quality Control policies and documents all Quality Control activities.
Coordinates and ensures accuracy and completeness of department quality assurance activities.
Coordinates and ensures maintenance, calibrations, and troubleshooting of department instrumentation and test systems.
Assists in establishing and assures corrective action policies are followed whenever test systems operate outside established parameters; assures documentation of specific action taken.
Identifies and resolves problems that adversely affect test performance or the correct reporting of test results and corrects problems; also helps resolve clerical, phlebotomy, specimen, billing, and customer service problems.
Communicates with nursing floors, physician offices, and other clients with regard to critical and stat test results; problems with specimens and/or orders; properly documents communication.
Assists in managing external proficiency testing for department.
Orders and maintains necessary supplies/reagents for department.
Prepares and maintains department policies and procedures.
Ensures quality of department test results by evaluating competency and providing training to department technical staff.
Assists in providing appropriate staffing through scheduling work assignments and tasks to maximize productivity and efficiency.
Provides department performance assessment to appropriate supervisor for employee appraisals.
Determines training and in-servicing needs in the laboratory; provides training as needed.
Participation and compliance with Laboratory Quality Assurance program.
Successfully participates in external and/or internal proficiency testing.
Reviews “Result Review Queue” for accuracy on a daily basis – or as needed.
Demonstrates leadership and serves as laboratory representative and liaison.
Assures workflow continuity through communication.
Maintains regular dialog with Laboratory supervisory / managerial staff concerning quality, safety, and Standards of Behavior issues within the department and the facility.
Demonstrates ability to accept and facilitate change.
Provides leadership and support to laboratory and other FHW personnel (peers, subordinates, medical staff, and others) in developing and maintaining effective and positive relationships.
Demonstrates commitment to all department and corporate compliance policies, watches for potential problems, relays concern to Director/Compliance Officer. Demonstrates commitment to appropriate
behavior and is familiar with reporting mechanism.
Receives specimens from outside clients, in house deliveries, and pneumatic tube system; checks specimens against order for correctness; records receipt in LIS system; attaches laboratory labels and delivers specimens to appropriate laboratory area.
Uses LIS system for collection verification, ordering, canceling, and inquiry functions.
Assists in stocking storeroom and work areas with supplies of varying weight and size.
Organizes work area and adheres to infection control policies.
Creates reports, memos, letters, and other communications as needed.
Participates in team interviewing when requested.
Other duties as needed.
Ability to lead the employees in the delivery of exceptional patient care
Must be proficient in the English language
Strong, positive interpersonal skills, problem-solving ability and time management skills
Possesses organizational skills to function successfully in a fast-paced work environment.
What You Will Need:
BS degree in science or medical technology with at least 5 years of clinical laboratory experience in high complexity testing.
Meet Federal & Government CLIA requirements as a Technical Supervisor.
Current Florida license as a Laboratory Supervisor (all areas preferred).
SBB (ASCP) for Blood Bank Supervisor
Demonstrate commitment and follows Florida Hospital Waterman’s Standard of Behavior.
Must complete annual competency assessment as required by the College of American Pathologist (GEN. 55500)
Provides information for diagnosis, treatment, and prevention of disease by conducting medical laboratory tests, procedures, and analyses. Monitors workflow and evaluates compliance with service guarantees. Provides daily technical supervision.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.