Career Center

Optum is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)  

The Academic Detailer Pharmacist is a field-based role that will independently engage community-based physicians and medical group administrators in an educational capacity with the goals of:

• Driving adherence to evidence based medicine guidelines
• Supporting medication adherence
• Supporting prescribing of lower cost alternatives
• Engaging providers to address medication regiment and dose appropriateness

As part of their daily responsibilities, this individual will work under the guidance and direction of their health plan partner, PBM partners and reporting leadership to successfully drive initiatives and engage providers.

The Academic Detailer Pharmacist serves as the primary liaison of their health plan partner and will be expected to proactively establish and manage prescriber relationships as an outward facing, dedicated resource. In addition to providing prescriber/group education, this individual will engage providers to strategically identify ways to lower plan and member spend, and will be expected to bring back recommendations from physician offices to support continuous quality improvement of the detailing program.  The Detailer will then be expected to collaborate with their health plan partner to continually improve ongoing utility of provider reports and education materials.

If you are located in the state of South Carolina, you will have the flexibility to telecommute* as you take on some tough challenges. 

Primary Responsibilities:

• Plan weekly activities, summarize outcomes and detail actionable items from activities
• Engage top prescribers through face-to-face visits, telephonic outreach, and fax/mail intervention to provide them with key feedback on their prescribing patterns, including benchmarks against relevant peer groups
• Review prescriber-specific opportunities to improve care on behalf of members
• Review patient-specific opportunities to optimize and provide cost-effective, quality care
• Develop and manage the client relationship with your health plan partner by employing effective communication, utilizing professional acumen, and incorporating drug expertise
• Apply marketing/consultation techniques in promotion of national practice guidelines for clinical effectiveness and safety
• Participate in the development of reports providing comparative data on prescribing practices
• Participate in the development of outcome reports to track the success of interventions
• Analyze data to track and trend program impact and identify areas of opportunity to improve the program
• Function with high level of urgency in all business responses- internal and external
• Receive from the healthplan or generate training and materials to disseminate to practices, including handouts, provider reports, and other desired collateral
• Provide monthly progress updates during health plan partner or PBM hosted meetings
• Provide periodic presentation of the year’s or quarter’s activities and outcomes
• Assist with providing data and feedback to truly change provider behavior and achieve results
• Build collaborative and trusting relationships with the providers
• Maintain confidentiality and use only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities. This position may require PHI or other confidential information be taken outside the office or accessed from home electronically. The Academic Detailer Pharmacist is responsible for safeguarding this information in accordance with all HIPAA policies and regulations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor of Science in Pharmacy or PharmD
• Current and unrestricted Pharmacist license
• 3+ years of experience as a practicing Pharmacist OR completion of an ASHP-accredited pharmacy residency in 1 of the following: managed care, ambulatory care or specialty pharmacy
• Experience proactively outreaching to providers or provider offices on pharmacy recommendations and topics
• Experience analyzing and interpreting pharmacy claims data, cost drivers and trends
• Experience giving formal presentations
• Solid clinical knowledge and experience collaborating with providers to recommend or promote clinically appropriate and cost-effective care
• Proficient skills in Microsoft Office (Excel, Word, PowerPoint) and Outlook
• Permanent residence in the state of South Carolina
• Ability to travel locally, up to 50%
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Experience driving change through collaboration with providers and their staff
• Academic Detailing experience
• Managed care or PBM experience
• Understanding of clinical quality programs (i.e. CMS STAR Ratings, NCQA/HEDIS, PQA)
• Understanding of pay-for-performance programs, ACOs and other performance/quality based initiatives
• General pharmacy/PBM, medical practices business understanding related to prescribing

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 5, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.