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The Incumbent serves as a Program Manager for the Primary Care Mental Health Integration (PCMHI) Program at the South Texas Veterans Health Care System (STVHCS), Mental Health Product Line, and Psychology Service. This position is also announced as a Psychologist, Pharmacist, and a Social Worker- see Duties section for more information. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Hold a masters or doctoral degree: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Note: Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. Licensure: Persons hired or reassigned to LPMHC positions in the GS-0101 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. English Language Proficiency: LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Licensed Professional Mental Health Counselor (Program Manager), GS-13 (a) Experience, Education and Licensure. In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. (b) Assignments. LPMHCs manage the daily operations of multiple programs, develop and implement program policies and procedures, or serve as chief or principal counselor to a number of LPHMCs. They are responsible for oversight of administrative and programmatic resources and monitoring of outcomes. They prepare reports and statistics for facility, VISN, and national leadership. Decisions may affect staff and other resources associated with the programs managed and are made while exercising wide latitude and independent judgment. They may be responsible for the program's budget. They may also supervise employees assigned to the program. (c) Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate the KSAs below: 1. Ability to make judgments and decisions associated with program management. 2. Ability to monitor program outcomes using data driven quality assurance process. 3. Ability to develop productivity standards appropriate to each service provided. 4. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs. References: VA Handbook 5005/106 Part II Appendix G43 dated April 3, 2018. The full performance level of this vacancy is GS-13. Physical Requirements: Light lifting; 15lbs, light carrying; under 15lbs, use of fingers, both hands required, hearing (aid may permitted), Ability to perform privilege, ability to independently perform physical exam as appropriated to position, emotional and mental stability, mostly sitting with some walking. ["VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws\nVA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Candidates are encouraged to apply to the vacancy announcement that matches their specific occupation/discipline (Licensed Professional Mental Health Counselor, Social Worker, Psychologist and Pharmacist), as each occupation has very specific qualification standards that are used to determine qualifications. Candidates must meet the qualification requirements for the occupation/discipline to which an application package has been submitted. We are unable to move applications to other vacancy announcements...please make sure you are applying to the appropriate occupation/discipline. This recruitment effort is currently focused on the following occupations/disciples: Licensed Professional Mental Health Counselor, (Internal Candidates): CAZM -11593330-22-MM, GS-101-13 Social Worker, (Internal Candidates): CAZM -11593332-22-MM, GS-185-13 Social Worker, (All US Citizens): CAZM -11593333-22-MM, GS-185-13 Psychologist, (Internal Candidates): CAZM-11593334-22-MM, GS-180-14 Psychologist, (All US Citizens): CAZM-11593335-22-MM, GS-180-14 Pharmacist, (Internal Candidates): CAZM -11593336-22-MM, GS-660-13 Pharmacist, (All US Citizens): CAZM -11593337-22-MM, GS-660-13 Duties may include but are not limited to:\nThe Program Manager is responsible for the mental health programmatic services of clinical interdisciplinary teams including Psychology, Pharmacy, Social Work, Nursing, Technicians, LPMHC, administrative support staff and trainees which significantly impacts the delivery of mental health care services to Veterans in our large academically affiliated medical center.\nResponsibilities include overseeing the development, implementation and fidelity of therapeutic treatments such as evidence-based psychotherapies, individual and group psychotherapies, and other supportive treatments. Monitors access to timely service delivery of therapies and treatments.\nReview all leave requests for interdisciplinary psychotherapists to ensure adequate clinical coverage of work duties on any given time.\nMeet with PCMHI Program leadership on a regular basis to ensure adequate service offerings among clinics.\nReview policies and procedures with staff to ensure compliance with\nperformance measures related to patient access and clinic utilization rates\nincluding SAIL performance.\nOversight of administrative and programmatic resources such as clinical demands and needs including self-report measures, therapy treatment manuals, patient workbooks, and educational materials in support of staff needs.\nFacilitate clinic staff meetings with PCMHI staff for collaboration, compliance with performance measures and ensuring seamless access at each Primary Care Outpatient Care location.\nPCMHI Program Manager works closely with the other PCMHI Program Managers, PCMHI Program Analyst, PCMHI support assistant and supervisory\nadministrative staff in meeting the necessary standards for providing patient care\nin areas such as appointment wait times, consult status, coordination of group room space, monitoring open encounters, completion of clinical reminders, provider grid/matrices, monitoring same day access and engagement rate measures.\nPCMHI Program Manager coordinates with discipline supervisors of matrixed staff assigned to PCMHI to ensure staff are working in accordance to the SOPs.\nPCMHI Program Manager manages the work of the program and its staff, ensuring that work is assigned in a systematic way and meets facility and VA guidelines/standards and the MH Handbook and OMHSP guidelines.\nPCMHI Program Manager meets on a regular basis with the AO, Chief of Psychology, MH ACOS and Supervisory MAS for status updates on programmatic changes, alterations to clinic staff schedules, review clinical demands and requests and ensure adequate coverage of clinic during holidays and other seasonal demands.\nPCMHI Program Manager attends Primary Care and Primary Care leadership meetings on a regular basis for updates on anticipated clinic growth and expansion, PCMHI support needs, space needs for PCMHI staff, and assistance with Primary Care metrics that mental health impacts. Work Schedule: Monday - Friday; 7:30am - 4:00pm, Nights/ Weekends/Holidays\nCompressed/Flexible: Available\nTelework: Available\nVirtual: This is not a virtual position.\nFunctional Statement #: 00000\nRelocation/Recruitment Incentives: Not Authorized\nPermanent Change of Station (PCS): Not Authorized\nFinancial Disclosure Report: Not required"]