Career Center
Fredericksburg, Virginia
Fredericksburg, Virginia
Posted: 14-Mar-23
Location: Orlando, Florida
Salary: Open
Categories:
Internal Number: 22045788
Description
Top Reasons to work at AdventHealth Orlando
- Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
- serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
- AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
- We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
You Will Be Responsible For:
- Manages inventory of all non-monetary donations (food, supplies, etc.).
- Ensure kitchen area is kept stocked and clean; ensure front desk, office, and storage supply areas are kept stocked and clean; free of clutter.
- Assists with training volunteers, house activities, projects and events as needed and assigned.
- Maintains house cleanliness and laundry for turnover of rooms.
- Serves as backup resource for other duties of the house and shift coverage as needed.
- Other duties related to home operations and serving guests as assigned
Qualifications
What You Will Need:
- 1-2 years of customer service or hospitality experience
- Knowledge of software applications: Microsoft Word, Excel, PowerPoint, etc.
- Ability to maintain databases.
- Interacts professionally with staff and guests. Provides a positive welcoming attitude to all.
- Ability to multitask in a fast pace, limited staff environment.
- Self-motivated, detail-orientated and organized; ability to work independently and as a team.
- Respects and maintain confidentially of all guests, staff, and volunteers.
- Ability to be friendly, tactful, compassionate, and able to cope with and offer comfort to people in periods of intense emotion and stress, yet able to remain objective.
- Organizational and problem-solving skills
- Point of Sales and Customer Relationship Management (CRM) software
- Associate degree in Hospitality Management, Business, Communications or related field
- 1-3 years of experience in hospitality management, business, communications or related field or
- 2 years of experience as office, hotel, or guest services receptionist
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Guest Services Specialist position is fundamental to The Bartch Transplant House and Circle of Friends Homes as it presents the first and most important impression of our organization to guests and visitors. As the first point of contact, Guest Services explains house policies and procedures to new visitors and guests along with other clerical duties. Team member participates in house activities and events when possible during business hours. Guest Services Specialist assists in tracking and communicating occupancy statistics, paperwork and bookkeeping as needed.
