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The Clinical Systems Analyst III - Ambulatory is the functional leader and technical expert in a variety of tasks including user needs assessment, data collection and analysis, system configuration, user training, project management/coordination, and ongoing system maintenance for Ambulatory Clinical Applications. This position will provide consulting services to PHP physician offices; act as the liaison among physicians, clinical staff, practice managers/directors, ancillary departments, Information Solutions, and other departments as assigned; provide mentorship in the growth of Clinical System Analysts; and serve as a back up to the Clinical Informatics Manager.  This position reports directly to the Clinical Informatics Manager. 

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

• Strong computer skills, including online navigation and research
• Proficiency in Microsoft Office applications-Excel, Access, Word and Outlook
• Excellent customer service skills
• Excellent verbal and written communication skills
• Ability to work in a  team environment and create and maintain team spirit and motivation
• Must be able to work independently to carry out work efforts
• Strong leadership skills
• Ability to mentor growth of junior team members to maximize individual and department performance

Required:

• High School diploma
• Bachelor’s degree; work experience will be considered in lieu of degree
• 3+ years of application analyst experience (Allscripts TouchWorks/Outpatient EHR preferred)
• Strong understanding of working in a healthcare or outpatient setting
• Experience working on project teams and being a lead role in at least 5 medium/large scale projects

Preferred:

• Degree as a registered nurse or other area of clinical study; work experience will be considered
• Current license or certification in a clinical specialty

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package.  We are an equal opportunity employer and seek diversity in our workforce.   EOE M/F/D/V

About PIH Health

PIH Health is the Communities’ Health and Wellness Partner Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes. We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare. We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. Why PIH Health? Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization. PIH Health Hospital - Whittier Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here. PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.

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