The Department of Surgery seeks a Surgical Quality and Process Improvement Director to assist in improving the care provided to our patients.
The Director will work both independently and in multidisciplinary teams to develop, prioritize, implement, analyze, and monitor quality improvement projects using standardized tools and processes based on the goals and objectives of the department across the continuum of surgical care. This role will also function as a facilitator, educator, consultant, leader and analyst.
The Ideal candidate is:
Responsible, reliable, detail-oriented, adaptive, and positive-minded with the ability to establish and maintain collaborative working relationships with all members of the health care team.
Able to communicate in writing and verbally in a positive, clear, and concise manner to members of all levels of the organization, including via digital technology.
Utilizes best practices in change management combined with embedding change into digital systems to foster successful change. Place orders for patients to enter quality assurance program components, such as ERAS to facilitate quality care implementation.
Is skilled in using software including Microsoft Office Suite (such as Word, Outlook, Excel, Teams, SharePoint, and PowerPoint), data base management (to include clinical, operations, and administrative data), project management software, and electronic medical records.
Utilizes technical skills to create reports, graphs, and visual representations of data and effectively communicates these findings to teams.
Develops or supports the development of tools embedded in the electronic medical record to improve workflows and implement projects.
Performs literature reviews to identify evidence-based processes for care interventions.
Educate learners of all levels and provides support the development and execution of education systems for others in healthcare quality.
Assists in the preparation of scholarly products and presentations based on quality projects
Holds expertise in internal and external quality score cards, accreditation, regulatory standards, benchmarking, and ranking systems.
Supervises data analysists, data abstractors and trainee collaborators.
Skills / Knowledge / Abilities
Microsoft Office Suite (such as Word, Outlook, Excel, Teams, SharePoint, and PowerPoint), data base management (to include clinical, operations, and administrative data), project management software, and electronic medical records. Creation of graphs, process flow charts, dashboards. Utilization of QI tools to include Process for Improvement, Lean, Six Sigma, and Root cause analysis. Master’s or Doctoral Degree strongly preferred with minimum of three to five years of acute surgical and/or perioperative care AND three to five years of related quality experience in a hospital setting.
Preferred Education/Experience
Master’s or Doctoral Degree strongly preferred with minimum of three to five years of acute surgical and/or perioperative care AND three to five years of related quality experience in a hospital setting. Degree, certification or formal training in quality improvement, informatics, process improvement and/or healthcare management (MPH, MBA) strongly preferred. CPHQ (Certified Professional in Healthcare Quality) preferred. Experience with leading multidisciplinary improvement teams with demonstrated success in influencing others, building consensus and taking projects to completion.
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
