Job Summary

The Health Information Management (HIM) Health Records Analyst manages patient data within the healthcare facility, ensuring the accuracy, organization, and security of health records. Additionally, this position provides reasonable assurance to the organization that patient care and satisfaction remain a priority within the day-to-day operations. This is achieved by compiling, processing, maintaining, and sustaining medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare system.

Job Duties

• Strong understanding of all health information management (HIM) paper/microfilmed records (all HIM locations). Assists in maintaining, relocating, purging projects, locating lost records etc.
• Handles Epic Chart Desk tasks that are outside of normal functions.
• References policies/procedure documented in the systems policy repository specific to job role. Guides others to HIM policies/procedures as needed. Identifies areas in policies/procedures that need revised, ensures team is aware of revisions.
• Processes health records as applicable (i.e. paper medical record scanning, adoption cases, chart destruction/retention, unidentified patient assignment/merges, date of death processing, medical record assignment, etc.).
• Answers phone calls, satisfies requests, and relays messages as associated with the role.
• Strong understanding of chart corrections, to appropriately direct callers and assist as needed.
• Trains and coordinates training and cross training of Health Record Analyst (HRA) I and II level personnel. Assures training is consistent and complete.
• Mentors HRA I and II analyst, performs reviews on their completed work tasks, ensures follow-up related to tasks completed, closing the loop.
• Serves as the point of contact for Health Records Analyst (HRA) I and II.
• Performs Quality Assurance/Control on records.
• Evaluates and assists in remediating health record and process errors.
• Identifies opportunities to improve current state workflows, procedures, and cross-functional tasks in an effort to streamline work and increase efficiency and effectiveness.
• Evaluates proposed solutions, cultivates a critical thinking environment, actively contributes to discussions and implements appropriate solutions.
• Assists with Health Information Management (HIM) projects and duties as assigned.
• Assists in testing for releases, patches, problem resolution, new solutions, etc.
• Reviews and manages error reports associated with the job duty being performed. Provides resolution.
• Responsible for maintaining office supplies, ensuring adequate stock levels. Communicates to Health Records Specialist (HRS) I for ordering.
• Evaluates situations and selects the appropriate solutions real time as well as determines the need for addressing situations in a team environment.
• Coordinates and leads/facilitates meetings as necessary for the department.
• Assists with vendors and external business partners as needed.
• Supports department needs by providing statistics when needed by regulatory bodies.
• Participates in the planning and coordination of resources across initiatives.
• Co-chairs HIM (and related) committees as assigned.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

* Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years)

Position Details

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

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